Feedback Form

Your feedback matters, it helps us to improve our services.

Client and community feedback is very important to help us improve our services in the community.
We would appreciate it if you could take the time to complete this survey.

Name - you do not have to put your name if you do not want to.

Please tick your community.

Badu IslandBamagaInjinooNew MapoonSeisiaUmagico

How many times have you used our services?

I’ve been onceI’ve been many timesI’ve never been

How do you feel about our services? Please use this feedback scale:

😀 = very good 😐 = Fair/OK 🙁 = poor

1. Were you satisfied with the way staff members looked after you while attending our services or workshops?

😀 Very good😐 fair/OK🙁 Poor

2. Are you satisfied that you understand what services will be provided to you by the organisation?

😀 Very good😐 fair/OK🙁 Poor

3. Are our services easy for you to get to?

😀 Very good😐 fair/OK🙁 Poor

4. Do we provide a safe environment for you to come to?

😀 Very good😐 fair/OK🙁 Poor

5. Do you feel happy that the service provided was confidential?

😀 Very good😐 fair/OK🙁 Poor

6. Were your personal values and beliefs respected by staff members?

😀 Very good😐 fair/OK🙁 Poor

The staff member that you spoke to? (optional)

Did you find your session/s useful?

😀 Very good😐 fair/OK🙁 Poor

Did you find it easy talking with staff member/s?

😀 Very good😐 fair/OK🙁 Poor

Do you feel the staff member understood your situation and needs?

😀 Very good😐 fair/OK🙁 Poor

If you have a suggestion on how we could improve our services, make a note below

Thank you for completing this survey.